service

We all like to receive complements and acknowledgment of a job well done, but more often than not, it’s phone calls to business providers or managers with complaints about lousy service or a bad job that gets us to pick up the phone.

Yes, providers should be made aware of service that’s less than stellar, but how often have you reached out to tell a manager about good service you received? It can be as easy as writing a positive review on a Website such as Yelp or Travel Advisor or you can take it one step further and make a phone call or send a letter to the company itself.

A word of kindness and acknowledgment goes a long way. It’s a golden trifecta: The boss will feel good about having someone on their team whom they can feel confident in; the person whom you called about will most likely be told of the complement and can boost self-esteem; and you will feel good about sharing something positive about someone else.

Small things like this doesn’t cost you anything but time, and the investment of the effort can be priceless for the person on the other end.

Taking things deeper….

#service #self-esteem #encouragement #business

It doesn’t matter what side of the political fence you’re on or what your views on war are. The fact is, there is not one generation that hasn’t been touched by war either through personal contact or images on the Internet of soldiers and combat. Even video game battles are as common as photos of a sunrise.

To many, Memorial Day is the traditional kick-off to summer but before there were barbecues and department store sales, Memorial Day was a day borne as a time to remember the men and women who died in service to the U.S.

So as we spend time with our families and friends this weekend and maybe watch the local parade before hauling out the potato salads and burgers, I’d like to take today’s Focus and suggest that we offer a moment during our day and say thanks—say it skyward to those who have passed; say it to the eyes of someone you see in Uniform; and say it by displaying the red paper poppy you received from the Veteran sitting in front of that supermarket door for your donation.

Thanks for their service, their dedication, and for many, too many…their lives.

I know I will.

Have a great weekend!